Last Updated: December 26, 2025
By accessing or using Factory ("the Service"), operated by Superposition Labs Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.
Factory is an AI-powered video creation platform that enables users to generate short-form videos using advanced artificial intelligence models including Veo 3.1, Kling 2.5 Pro, Wan 2.5 and others. The Service includes video ideation, creation, management, and related features.
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account password and for any activities or actions under your account. You agree not to disclose your password to any third party and to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.
You retain ownership of any content you submit to the Service, including text prompts, ideas, and source materials ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content solely for the purpose of providing and improving the Service.
Videos generated through the Service using AI models are subject to the terms and conditions of the respective AI model providers. You are responsible for ensuring your use of generated videos complies with all applicable laws and third-party terms.
You may not use the Service to create, upload, or distribute content that:
The Service operates on a credit-based system. Different actions (video generation, prompt optimization, etc.) consume varying amounts of credits.
We reserve the right to modify our pricing at any time. Changes to pricing will be communicated to users in advance.
Credits are generally non-refundable except as required by law or at our sole discretion.
Payments are processed through third-party payment processors (Stripe for international users, YooKassa for users in Russia). You agree to comply with their respective terms and conditions.
When you subscribe to a paid plan, you authorize us to charge your payment method automatically on a recurring basis (monthly or as specified) until you cancel your subscription.
You may cancel your subscription at any time through your account settings. Upon cancellation:
To disable automatic payments: Navigate to your Profile → Billing section and click "Cancel Subscription". Alternatively, contact support at support@superposition.to.
We strive to provide reliable Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to factors beyond our control.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.
The Service integrates with third-party AI model providers (OpenAI, Google, Kling) and other services. Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or reliability of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SUPERPOSITION LABS INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
AI-generated videos may contain errors, inaccuracies, or unintended content. You are solely responsible for reviewing and validating all generated content before use.
You agree to indemnify, defend, and hold harmless Superposition Labs Inc. and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service, your User Content, or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Vancouver, British Columbia, Canada, except that either party may seek injunctive relief in court.
These Terms constitute the entire agreement between you and Superposition Labs Inc. regarding the Service.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.
The Service incorporates the following open-source projects:
We gratefully acknowledge the authors and contributors of these projects. Their respective licenses apply to the original works.
If you have any questions about these Terms of Service, please contact us:
Superposition Labs Inc.
1600 - 925 West Georgia Street
Vancouver BC V6C 3L2
Canada
Email: support@superposition.to